T A Y L O R

P A Y N E

Designing systems people can actually feel working.

Taylor & Payne is a consulting group built by people who have navigated the very systems we now help redefine.
Drawing from lived experience—alongside deep policy and implementation expertise—we help agencies, health plans, and community organizations turn insight into strategy, meet requirements, reduce costs, and improve outcomes.
We bridge vision and practice to design care that is more responsive, sustainable, and human—and we help partners demonstrate impact in ways that inspire trust, attract resources, and drive lasting change. This is our purpose. We don’t normalize pain — we repair what’s been broken.

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A P P R O A C H

R E S O N A T E

Let’s Discover. Surface what matters by identifying what’s working, what’s not, and what matters most—to the people being served and to those showing up to serve them.

R E F O R M

Let’s Design. Co-create a blueprint for change by translating insight into strategies, systems, and tools—ensuring that what’s built is both visionary and actionable.

R E A L I G N

Let’s Do. Support teams in implementing with clarity and care—aligning solutions with community priorities and helping partners meet requirements with confidence.

R E I M A G I N E

Let’s Demonstrate. Turn progress into momentum by helping partners share results in ways that inspire action, attract resources, and deepen visibility.

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E T H O S

Our work begins where policy meets people. We believe transformation happens through resonance — when those closest to the problem help design the solution. We are driven by:

Resonance.

Work happens at the intersection of policy and generational pain—because both must be understood to build systems that heal.

C A S E S T U D Y

"The contributions of Ms. Taylor and her team to strengthening broader provider capacity and interconnected systems change are clearly visible through the Los Angeles Reentry Collaborative (LARC) partnership.

They help build networks that connect rather than isolate. By facilitating workshops, convenings, and council-practice spaces, they help providers break silos, recognize cross-sector dependencies, and foster a shared language and rhythm. They strengthen capacity by helping providers ask, 'Do we have the staff, the data, the relationships, the referral pathways to meet this now?'—then guiding them toward reinforcing those components. Systems change, for them, means moving both upstream and across—driving policy implementation, provider training, referral flow, and warm handoffs across sectors. In the Los Angeles reentry ecosystem, that means aligning health care, housing, legal, and peer-support sectors rather than allowing them to operate in isolation.

What stands out most about how Ms. Taylor helps providers translate complex CalAIM policy into practical, on-the-ground implementation strategies is her unique ability to bridge the abstract and the actionable.

They hold space for providers to ask, 'What will this look like in my site with my staff?' and help create that vision together. In short, Ms. Taylor and her team turn policy into practice and practice into progress."

The Problem: A Fragmented Reentry Landscape

Each year, more than 600,000 people leave U.S. prisons, stepping into communities without the support they need to succeed. In California, this crisis is compounded by high recidivism rates—nearly two-thirds are rearrested within three years—and the deadly first two weeks post-release, where the risk of death from overdose or suicide is up to 12 times higher than for the general population. Without coordinated housing, behavioral health, and care navigation, justice-involved individuals face overwhelming barriers to stability and well-being.

The Solution: A Participatory Governance Model

To address these systemic gaps, the Los Angeles Reentry Collaborative (LARC) established a participatory governance structure under the California Accountable Communities for Health (ACH) framework. The committee brings together cross-sector partners—prioritizing leaders with lived experience—to provide shared oversight for reentry care coordination and to advance regional priorities. Ms. Taylor was engaged to support and advise the governance committee, offering technical assistance, facilitation, and strategic guidance to help operationalize its goals. In her dual role as both facilitator and member, she has helped shape how the committee functions—strengthening communication, alignment, and accountability across the Collaborative. Through this framework, referral pipelines were built across the ecosystem—linking correctional facilities, residential programs, and community-based organizations—while fostering trust, shared accountability, and data-driven decision-making.

The Impact: A Stronger, More Connected Ecosystem

Since implementing the governance structure, more than 600 organizations have joined the Collaborative—a 200% increase in participation. Survey data show tangible outcomes:

92% report increased knowledge of referral pathways and partners.
82% feel more confident in meeting justice-involved members’ needs.
78% report improved care coordination and linkages as a result of collaborative activities.

This growth reflects not only an expanded network, but also a culture shift toward partnership, equity, and collective action.

"Alexis doesn’t just help providers understand policy—providers walk away with clear 'what-we-do-next' steps tailored to their context, whether in housing, behavioral health, or peer support. In our initiative, she has helped agencies shift from 'we know the rules' to 'we know how we’ll do it,' guiding teams through co-design of workflows, warm handoffs, and cross-sector handshakes."

— Cecilia McLaren, Community Engagement Lead, Los Angeles Reentry Collaborative

S E L E C T P A R T N E R S

The team behind Taylor & Payne has had the privilege of advising and partnering with a wide range of mission-driven organizations—spanning federal agencies, state departments, philanthropic foundations, and community-based networks. The partners highlighted below reflect select organizations our team members have supported through strategic collaborations, invited speaking engagements and leadership roles at nationally recognized consulting firms—all grounded in a shared commitment to equity and systems change.